shipping policy
Shipping Policy
At Cotecreate Studio, we are dedicated to ensuring your orders are carefully prepared and delivered with care. Below, you’ll find all the details about our shipping process:
Shipping Timeframe
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We ship your order within 3 to 5 business days after payment confirmation.
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Please remember that this business is run by me alone. I promise to handle each order with attention and care to ensure it arrives on time. Thank you for your patience!
Shipping Costs
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We charge only the official rates of the carrier for shipping. There are no hidden fees or additional charges.
Packaging
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Every product is packed with lots of love and care to ensure it arrives in perfect condition. Your satisfaction is our top priority.
Delivery and Pickup Options
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Delivery: Products are shipped directly to the address you provide at checkout.
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Local Pickup (Leeuwarden): If you prefer, you can pick up your order in Leeuwarden.
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Please wait for an email from us to coordinate a pickup appointment.
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Tracking Your Order
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Once your order is shipped, you will receive a confirmation email with tracking information ( this is with products from A3 on) so you can follow your product’s journey.
If you have any questions about shipping or need further assistance, feel free to reach out at cotecreate@gmail.com.
Thank you for supporting Cotecreate Studio!